AS IT HAPPENED: Ford says Kuga recall will make it safe to drive

2017-01-16 14:50

Get the latest updates as Ford addresses concerns that some of its cars burst into flames.


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Last Updated at 11:53
16 Jan 18:39
Commissioner Ebrahim Mohamed announced the way forward with the Ford Kuga utility vehicle this afternoon in Pretoria at a National Consumer Commission briefing to the media.

16 Jan 16:31

16 Jan 16:30

16 Jan 16:29
No information on fires after safety checks being done

16 Jan 16:27
All Fords meet regulatory requirements, says Nemeth, doesn't answer the question of trust in the brand

16 Jan 16:27
Lots of hesitation as Ford executives explain what's wrong with the Ford Kuga

16 Jan 16:26

16 Jan 16:26

16 Jan 16:24
US data very different to SA, says Ford

16 Jan 16:22
Nemeth dodges the question on value of Ford Kugas

16 Jan 16:21

16 Jan 16:19

16 Jan 16:17
If your Kuga has burned, it's up to your insurance, says Ford

16 Jan 16:15

16 Jan 16:15
Only one case reported to the motor ombud

16 Jan 16:14

16 Jan 16:13

16 Jan 16:12

16 Jan 16:11
Nemeth says customers will be assured that the Kugas are safe to drive

16 Jan 16:09

16 Jan 16:09

16 Jan 16:09

16 Jan 16:08

16 Jan 16:04
'My Kuga has been at my local dealer for a week now', 'If lives are at risk do not tell clients to come back next week,'... Ford SA owners respond to the Kuga-fire saga.

16 Jan 16:01
Safety recall will check and replace components

16 Jan 16:01
Ford won't disclose cost implications

16 Jan 16:00
Lack of coolant circulation also causes higher temperatures

16 Jan 16:00
Ford says engine overheating leads to crack in cylinder block

16 Jan 15:58

16 Jan 15:56
Role of the NCC is to look for a bi-weekly update on updates from Ford as well as looking at communication strategy

16 Jan 15:55
Nemeth says customers must be offered courtesy cars, but R1 500 fee for tolls will be waived

16 Jan 15:54
Emails, letters, ads, dealer channels will be used to communicate with customers

16 Jan 15:53
More Ford Kuga fires seen in SA

16 Jan 15:51

16 Jan 15:51
Kugas are built in Spain

16 Jan 15:50
Nemeth says insurance company warnings prompted shipping of engines to the US to understand the fires

16 Jan 15:48
Ford boss Nemeth says engineers were working "around the clock"

16 Jan 15:48

16 Jan 15:47

16 Jan 15:46
NCC threatened Ford over the recall

16 Jan 15:46
Incidents prompted NCC to call Ford to a meeting

16 Jan 15:45

16 Jan 15:44
NCC says staff member read about the Ford Kuga problem in December

16 Jan 15:40

16 Jan 15:39
Question time

16 Jan 15:39

16 Jan 15:38
Another apology from Nemeth - third one

16 Jan 15:38

16 Jan 15:37
Nemeth apologises to family who lost a loved one

16 Jan 15:37

The National Consumer Commission (NCC) held a conference in Pretoria on Monday to address the issue of Ford Kuga SUVs catching fire.

Ford has announced a huge recall of its Kuga models, reports the NCC.

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