Pmb residents' four days without power

2016-08-08 11:37
Madurai Road residents Sanjeev Singh and Fazil Gani with bundles of extension cords that had to be purchased when electricity on their part of their neighbourhood was cut off last week for four days.

Madurai Road residents Sanjeev Singh and Fazil Gani with bundles of extension cords that had to be purchased when electricity on their part of their neighbourhood was cut off last week for four days. (File)

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SOME Northdale residents are counting their losses after being left in the lurch without electricity for four days last week.

Five homes in Madurai Road, Northdale, were affected, with angry residents pointing fingers at the Msunduzi Municipality for leaving them in the dark between Tuesday morning and Saturday afternoon.

The residents said that when an electrician contracted to the municipality finally came to attend to the problem on Saturday, it took only 10 minutes to restore the power.

Now, the residents are digging deep into their pockets to replace food items that had to be discarded after their fridges and freezers thawed out.

Resident Sanjeev Singh told The Witness on Sunday that when the electricity was cut on Tuesday morning, they waited first, thinking the connection would return within a few hours.

However, when the residents woke up to cold showers on Wednesday morning, numerous calls were made to the municipality and local councillors for assistance.

“The councillors would just cut our calls and the municipality kept diverting us from one department to the other. We had many reference numbers but not much help,” Singh said.

“This could not have happened at a worse time. We had just stocked up our fridges after getting paid at the end of last month and now we are left with nothing.”

Singh said he had to buy about 100 metres of extension cords to get electricity from his neighbour’s house.

Another resident, Fazil Gani, said his family had to travel to a family member’s home to shower.

“We had to spend money on take-outs and some neighbours had to borrow gas stoves … The problem could have been fixed in 10 minutes but it took four days,” Gani said.

Msunduzi municipal spokesperson Nqobile Madonda said the cause of the delays will be investigated. “As council, we endeavour to attend to every complaint within four hours of it having been reported,” she said.

• amil.umraw@witness.co.za

Read more on:    pietermaritzburg  |  electicity
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