SASSA beneficiaries on problems with payments: ‘They’ve turned us back’

2018-07-06 11:55
SASSA beneficiary (PHOTO: Screenshot from video)

SASSA beneficiary (PHOTO: Screenshot from video)

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The recent SASSA (South African Social Security Agency) technical glitches left many social grant beneficiaries in a financial predicament after they couldn’t get their payments this week due to a problem with their SA Post Office cards.

Many of them depend on the grant to help with their basic needs, and the delays caused by Sassa’s technical problems have hit them hard.

Speaking to Drum, social grant beneficiary Sandra Mokoena said that they haven’t received their money.

“We just came from the post office. They’ve turned us back…,” she said.

“Some of us travel… you know from here to the post office it’s a distance. Me, I’m even stronger, I can walk but what about these elderly people who can’t walk.”

 (SASSA) has admitted that they are experiencing a few problems but promised the system would be working efficiently again soon.

SASSA spokesperson Kgomotso Diseko told DRUM, “The old SASSA cards are expiring at the end of September 2018 and we urging beneficiaries to make use of the opportunity of visiting SASSA outlets”,

He added that they work even on weekends in various regions where beneficiaries could swap their old cards for new ones.

However, the beneficiaries say the issue is far from being resolved as post offices are threatening to go on a strike that would affect them from getting their money.

Watch the full video here:


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