Users respond to Tsotsobe #pushalertgate

2016-02-25 13:27

Cape Town - So, News24 set the Twittersphere alight briefly on Thursday, but not for the usual reasons.

A bug on the News24 mobile app caused multiple push alerts for a Sport24 story, “Tsotsobe under match-fixing investigation”, to be sent repeatedly to all our iOS and Android app users.

We are pleased to say our app team have tended to the problem, but not before the incident could bring the best out of the internet and its extremely sharp users.

What better way to tell you that the problem is being attended to, than by poking fun at the obvious annoyance this would have caused, for which we once again apologise…

When the notifications were first sent out, most users started venting their frustration quite politely.

And then it started escalating.

It took a parody account to see at least one person worse off than News24’s 15 minutes of app infamy.

And at least one person was genuinely shocked by the news.

In all seriousness, we apologise for the inconvenience and annoyance caused.

Our IT team have tended to the problem, and a solution has been found for now.

We will alert you and all our users when the problem has been fixed permanently.


The News24 team.

Read more on:    news24  |  lonwabo tsotsobe  |  cape town  |  social media

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