WATCH: Long wait in KZN hospital trauma unit

2016-02-01 21:15

Durban – A Durban man took to Facebook to vent his ire at a Durban private hospital, claiming there was no doctor on duty at the 24-hour Trauma Unit and that several patients had sat unattended for hours.

A video made by Rivaaj Ramdas, showing him grilling a nursing sister at the hospital, went viral on Monday.

Ramdas, speaking to News24, said that there had been no doctor or matron on duty at the time. He had accompanied a patient to the hospital.  

“[There was] no doctor at all, neither was the matron on duty so I called the most senior person I could speak to at the hospital. So even if the hospital had to burn down, it seems like the protocol and instructions are clear that the bosses are Gods that sit in ivory towers and must not be disturbed,” he said.

“How can you not have a doctor in a 24-hour emergency trauma unit for over five hours? There was an accident victim... [who was in at] 8.30pm and was not seen to by 1.15am,” Ramdas said.

Hospital manager, Graeme Kendall, said patients in the unit had been categorised according to the seriousness of their condition, and those less serious were at the back of the line.

“The internationally-recognised triage system allows our emergency unit staff to determine the priority of patients' treatments based on the severity of their condition. A colour code is assigned to the patient: red being the most urgent, and yellow and green being the least urgent. Patients requiring immediate attention are prioritised.

“At the time of the incident in question, the trauma doctor on duty was attending to an urgent red code patient medical emergency, which took priority over the non-red code patients,” Kendall said.

“All patients in the emergency unit at the time of the incident had already been seen by the triage nurse and [were] awaiting medical attention from the trauma doctor and were classified as yellow, that is not urgent,” he said. 

Read more on:    durban

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.