Woolworths responds to online complaints

2016-01-25 19:37
Facebook user Anuschka Vorster Nagy posted a picture of plastic inside Frankfurters she purchased from Woolworths. (Facebook)

Facebook user Anuschka Vorster Nagy posted a picture of plastic inside Frankfurters she purchased from Woolworths. (Facebook)

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Durban – Woolworths South Africa has responded to a complaint it received on its Facebook page in which a customer claimed she had bought a batch of Frankfurters that contained plastic when cut open.

READ MORE: Customer finds 'something extra' in Woolies Frankfurters

"The product has been received from the customer and is with the supplier for full investigation," Woolworths said in its response on Monday.

Facebook user, Anuschka Vorster Nagy,‎ posted a picture of pieces of what appeared to be plastic inside the Frankfurters on to Woolworths' Facebook page at the weekend.

In the post she said, “I am a regular customer at Woolies. Imagine my horror when I found this embedded in my Frankfurters. Which by the way is what I give my kids for lunch.

“Logged a complaint on Monday and still to date no action and no collection from Woolies. Shocking!!! Not only is this a health risk but they are meant to be a premium brand store.”

The post garnered widespread support and prompted many to add to the fray by listing their own complaints.

These are some of the experiences News24 readers had with Woolworths.

Read more on:    woolworths

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