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A Cape Town car dealership has been ordered to refund a consumer who bought a second-hand car, only to have it break down a few days later.
While most delivery companies get it right most of the time, some extra planning may be needed to avert a complete disaster, writes Angelique Ruzicka.
South Africa, which has rigorous consumer laws but many docile consumers, can learn from the US when it comes to enforcing consumer protection, says an industry expert.
The Consumer Protection Act not only introduced new consumer rights, but also strengthening existing rights, says the National Small Business Chamber.
Simon Dingle on the finalised CPA and how it relates to cellular subscribers.
The coming consumer protection act means major changes for cellular service providers in SA.
Wise up on how to approach marketing more responsibly when the new Consumer Protection Act comes into effect in 2011.
There has been little regulation of the sector – despite the introduction of the Consumer Protection Act – as most legislation relating to the industry is outdated.
The onus is on you to uncover any defects before you buy, writes Angelique Ruzicka.
Want to know you rights? Now there's a free online guide to help you navigate the ins and outs of the Consumer Protection Act.
An overview of how the Consumer Protection Act affects small businesses in South Africa.
SA’s multibillion-rand auction industry is set for a dramatic change by new legislation when the Consumer Protection Act comes into effect on April 1.
Consumers who buy property through direct marketing channels will be able to cancel deals even after registration under the new Consumer Protection Act.
Any business making a turnover of more than R3m will not be protected by the Consumer Protection Act, says the trade and industry department.
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