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Local business leaders could be losing out on significant bottom line gains for not paying attention to customer service, says a customer experience expert.
The new generation of consumers won't be satisfied with products. They want outcomes, writes Ian Mann.
Forget everything you know about manufacturing, marketing, and selling cars. It’s all changing right now, according to Rob van Rijswijk
The key challenge for businesses today is not to master new technologies, but to solve the 'wicked problems' they and their customers may face in an increasingly complex environment.
Even if it will mean days of extra work.
Cape Town Northern SuburbsPeoplefinder Career Placements
Somerset WestAfrica Experience Collection (PTY) LTDR40 000.00 - R70 000.00 Per Month
R 11 800 000
R 2 350 000
R 8 400 000
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