Those who have problems with Ramaphosa are rubbing their hands in glee at what they see as reinforcement that he is captured by those who funded his campaign, writes Chris Vick.
Ombudsmen are vital, so it's disconcerting to find that two in the housing sector can't function, says Ina Opperman.
The Ombudsman of Short-Term Insurance recovered just under R100m for policyholders during 2016, with the bulk of cases related to motor vehicle insurance.
The latest annual report of the long-term insurance ombudsman reveals the companies which received the most complaints during 2016.
The Banking Services Ombudsman's report for 2016 reveals which banks received the most complaints.
The SA retirement industry, valued at R3 trillion, is seeing a spike in complaints across the board as consumers become more aware of their rights and the forums for complaints.
The office of the Ombudsman for Long-term Insurance has recovered R184.4m in the form of lump sums for consumers from long-term insurance companies during 2015.
In compliance with the new Consumer Goods and Services Ombud Code, the Vacation Ownership Association of Southern Africa has transferred its complaints handling function.
According to Health Minister, Aaron Motsoaledi, the role of the ombudsman would be to address the 'challenges' in both private and public healthcare.
If you are a dissatisfied customer, the Consumer Goods and Services Ombud offers a free out-of-court service which could be surprisingly fast and effective.
Consumers' complaints about long-term insurance are mostly about communication, service and claims declined and an expert gives tips on what to be aware of.
Ombudsman for Long-term Insurance Ron McLaren says his office collected R193.3m for complainants in its 2017 year, despite the strain of staff losses.
Old Mutual responds to the latest long-term insurance ombudsman report which revealed that most of the complaints received by the office were related to the company.
A growing number of long-term insurance complaints have to do with claims declined over non-disclosure, statistics reveal.
The Banking Services Ombudsman's report for 2016 reveals higher complaints for internet banking in 2016.
The Office of the Fais Ombud received more than 4 000 legitimate complaints in the last financial year as more South Africans become aware of their rights.
The city’s executive committee councillors were split on Thursday on whether the municipality needed an Office of City Ombudsman.
There are still some long-term insurers in SA who do not understand the importance of handling complaints well, says the Ombudsman for Long Term Insurance.
A survey of the complaints brought to the Consumer Goods and Services Ombudsman shows just how consumer protection regulations are being put into action.
Consumers are becoming more educated about customer service issues relating to insurance, says an expert.
More than a fifth of complaints to the banking ombudsman in the past year involved automated teller machines, according to its annual report.
Cape TownAmazon Development Centre SA (Pty) Ltd
Cape TownTracking Talent
Somerset WestFinovate PeopleR9 500.00 Per Month Per Month
R 2 995 000
R 3 400 000
R 3 000 000
We subscribe to the Press Code.
You choose what you want
News24 on Android
Get the latest from News24 on your Android device.
Terms and Conditions
24.com Terms and Conditions - Updated April 2012
Creating your profile will enable you to submit photos and stories to get published on News24.
This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.