Battle for Venezuela being fought online

2014-02-21 11:31

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Lima - The battle for Venezuela is being fought as vigorously online as on the streets, with opposition activists tracking the government crackdown on social networks, and authorities fighting back by cutting internet to a clash-torn city, and selectively blocking websites and a communication app popular with protesters.

Beatriz Font, a local TV reporter in San Cristobal, capital of the western border state of Tachira, said on Thursday night that she could hear gunshots and police were breaking up protests just as they had the night before when internet service was cut in this city.

"We're still without internet. And some people don't have water or electricity either," Font said from this university town which has seen some of the fiercest anti-government demonstrations.

Later, the US company Zello said Venezuela's state-run telecoms company, CANTV, had just blocked access to the push-to-talk, "walkie-talkie" application, a hugely popular organising tool for protesters from Egypt to Ukraine.

The app for smartphones and computers supports up to 600 users on a single channel, and company CEO Bill Moore said it became the No 1 app in Ukraine on Thursday for both the Apple and Android operating systems.

Internet degradation

In one day this week, Zello reported more than 150 000 downloads in Venezuela.

Some believe Venezuela's information war, which last week included the government's blocking of images on Twitter after violence in Caracas claimed three lives, is only just beginning.

The socialist government cemented a near-monopoly on the country's broadcast media during the 14-year rule of President Hugo Chavez, who died last March, and social media have been crucial in recent days for opposition activists as they organised and exchanged information on deaths, injuries and arrests.

Net-savvy activists reported a serious nationwide degradation in internet service provided by CANTV, which handles about 90% of the country's traffic. They said websites including, a Colombia-based regional news network, and, bulletin boards that cyber activists use to anonymously share information, were being blocked.

US-based company Renesys, an analyser of global internet traffic, confirmed the website blocking and service degradation, but said it could not determine if CANTV was decreasing bandwidth.

"I certainly don't know from our data if it is deliberate, although given the context, it seems plausible," said Renesys researcher Doug Madory.

Venezuela's traffic to its close ally Cuba over the Alba-1 cable, meanwhile, appeared unaffected, he said.


Government officials have not commented on the internet outage and did not respond to Associated Press queries on either it or the service degradation and website blocking.

Spokespeople for Conatel, the government telecommunications regulator, and the Ministry of Information, said they were not authorised to discuss the matter.

Information Minister Delcy Rodriguez used Twitter complain that they were being used to incite "coup-directed violence and create anguish in a major psychological operation".

Hacktivists have indeed been attacking government websites from abroad, rendering many unreachable with denial-of-service attacks that flood them with data packets.

Twitter complained last week that CANTV blocked access to images on the service, and company spokesperson Nu Wexler said on Thursday that it had since taken measures to "ensure continuity of service".

Twitter also continued to tweet a workaround that lets users in Venezuela to receive tweets on their cellphones via text message.

The international director of the Electronic Frontier Foundation, Danny O'Brien, said he thought the Venezuelan internet censorship to be "somewhat haphazard and arbitrary", indicating that not a great deal of thought had gone into it.

"I think the important lesson people should learn from these internet blackouts is that they just throw fuel on the flames of civil unrest," he said.
Read more on:    venezuela  |  internet  |  online privacy

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