Airport Avatars for New York

2012-05-23 09:16

Avatars will soon be arriving at JFK, LaGuardia and Newark Liberty airports, msnbc Travel reports. 

Unfortunately for the fantasy fans, not the super tall blue beings from James Cameron's film, but rather holographic, computer-generated "people" that will look, talk and even dress just like the airports' live customer service agents.

According to a press release from the Port Authority of New York and New Jersey:

"To expand on the program, the Port Authority created an innovative pilot plan that will feature virtual customer care representatives. This is the first time this technology will be used at an airport in North America, and the computerized, hologram-like avatars will provide automated, basic information to travelers in LaGuardia's Central Terminal Building, Newark Liberty's Terminal B and JFK's Terminal 5 when they are installed in early July."

Steve Coleman, spokesman for The Port Authority of New York and New Jersey, explained that the script will be customized for each of the airports, but that all the avatars will be wearing the same uniform: the red coats all customer service representatives wear at these airports. 

Similar avatars are already on duty at London's Luton Airport (where the holographic male and female avatars are dubbed "Holly" and "Graham"), Dubai Internatonal and in France.

Take a look at this video:


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