Cape Town International gets new R19.8m Airport lounge

2014-04-03 13:29
Cape Town - British Airways has officially opened its new £1.1 million (R19.8 million) lounge at Cape Town International Airport, the first in South Africa to be modelled on its Galleries Lounges in Terminal 5.

Twice the size of the previous facility and able to comfortably accommodate 148 customers, the Cape Town lounge opens just a month before the airline increases its winter schedule to the Mother City from seven to 10 weekly services.

Speaking at the event, Denize McGregor, Head of Customer Service and Operations, says lounges are a small, but significant component of a £5 billion, five-year investment programme.

New aircraft, such as the A380 – now flying six times weekly to Johannesburg – and the 787 Dreamliner are the centrepiece of this, but it also extends to enhancing cabins, catering, in-flight entertainment and the airport experience.

“Lounges are an important part of our customer service experience for our premium customers and most loyal frequent flyers. In fact our Executive Club members rate lounges as one of the top benefits of the loyalty programme,” says McGregor.

Alan Winde, Western Cape MEC for Economic Development and Tourism and Denize McGregor, British Airways Head of Customer Service and Operations. (News24 Travel)

To inaugurate the opening of the lounge Alan Winde, Western Cape MEC for Economic Development and Tourism, said that the London/ Cape Town route was important to the Western Cape economy both in terms of direct tourism and business travel, but also because travellers from the United States are using London as a hub to connect to Cape Town.

“By increasing its services to Cape Town and investing in facilities here, British Airways is demonstrating confidence in the Western Cape economy and its continued growth.”
The Galleries lounge concept was first introduced at Terminal 5 and contributed to it being named the world’s best airport terminal.  

Incorporating the best of British design, style and art from past and present to create a series of carefully curated rooms within larger, flowing space - the same idea has been applied at Cape Town International, expect here it integrates both British and South African design.

Passengers can expect elegant, peaceful spaces taking into consideration their different needs; whether these are to freshen up before the flight, sit quietly and read, catch up on some last-minute work, have a quick snack or enjoy a good glass of wine:
Two large bathrooms boasting a luxury shower, ample washbasin and toilet, while allowing enough room to get changed and accommodate a carry-on suitcase, complete with a range of complimentary Elemis products. The shower facilities need to be booked on arrival beforehand at reception.

- Complimentary Wifi throughout the lounge as well as an ‘air’ printer which enables customers to print from anywhere in the lounge without having to physically connect to a printer.

-Two desktop positions in the business area.

- An abundance of power-points positioned conveniently throughout the lounge, able to take conventional plugs or USB chargers - enough for 90% of customers to plug in.
- Food areas include a choice of two hot dishes, soup, a selection of wraps and filled rolls, a cheese board and snack selection.

 - A full range of complimentary drinks from the bar, with a dedicated wine area as a new feature. Similar to an upmarket wine bar, it showcases the best of Cape wines, including those served onboard.

- A dedicated tasting area where local estates will occasionally present tastings.

- Spacious quiet area, separated from the rest of the lounge, provides large, comfortable seats for customers to relax or read before boarding.

Some of the artwork featured in the lounge features a selection of local artist Daniel Naudé's Animal Farm - 50 photographs taken between 2007 and  2011 (British Airways)

The British Airways’ team joined forces with local design agency, Tonic in order to create the striking and innovative lounge. Interior surfaces were created by the London-based Giles Miller Studio and fabrics from Osbourne and Little, the renowned UK fabric and wallpaper designer, combine with locally manufactured furniture and art by upcoming South African artists.

Do you have a favourite airport or lounge? Tell us in the comments section below or

Read more on:    british airways  |  cape town  |  travel international  |  flights  |  good news  |  air travel  |  airports

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