Passenger rights: Overbooking

2012-09-10 08:20

Your bags are packed, itinerary perfectly planned, accommodation booked, ticket purchased and printed out, person on the other side ready to pick you up, in short everything's in place for a perfect trip.

While this scenario doesn't happen all that often, there is a chance that at some point you may get bumped off a flight even though you've purchased a ticket and have it in hand.

In this case they would have to refund the consumer with interest up to the date of the refund.

The CPA specifically states that a supplier may not charge a cancellation fee if the cancellation is due to the hospitalisation or death of the beneficiary. This provision may prove to be problematic in future as it appears to exclude serious illness without hospitalisation.

NEXT ON NEWS24X

SHARE:

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
5 comments
Comments have been closed for this article.

Inside Travel

 
/News

#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
 
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.