Passengers slam Aussie airports

2013-05-07 14:48
Gallery  |  click on thumbnail to view larger image

World's best airports

The 2013 World Airport Awards recently released its list of the top 100 airports in the world and three South African airports made it into the top 30. We take a look at the top 10.

The Australian Competition and Consumer Commission (ACCC) has slammed Australia's five largest airports for deteriorating service standards.

Travelmole reports that Sydney Airport is the worst offender.

In the annual report on the state of the country's airports, the airports competition watchdog called for intensified investment with a view to lessen excessive congestion in the future.

ACCC chairperson Rod Sims said the overall level of service at the largest airports including Sydney, Melbourne, Brisbane and Perth was lower in the 2011/12 financial year compared with 2010/11 despite making continuous profits.

According to the report, the ACCC takes into consideration the views of the passengers, airlines and border agencies.

However, for the first time since 2007-08, the regulator said none of the five airports achieved an overall rating of at least "good".

"It is apparent that continued growth in passenger numbers at most airports is placing pressure on existing aeronautical infrastructure, contributing to lower service standards," Sims said.

Sims also stated that Sydney Airport was of greatest concern hence the "pattern of price and earnings increases, lower service standards and low investment levels compared with other airports".

Although Brisbane Airport received the highest ranking for quality of service, Adelaide Airport saw recorded decline in passenger numbers, average revenues and margins in the year 2011/12.

The report reveals that Perth Airport recorded a mere 27% in international passengers and 20% in domestic flights.

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

SHARE: publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside Travel


#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.