SAA flights to Kenya cancelled

2013-08-07 12:58
Gallery  |  click on thumbnail to view larger image

Kenyan airport fire damage

A massive fire destroyed the arrivals hall at Kenya's main international airport. See all the latest pictures of the major damage.

Johannesburg - Despite earlier hopes that flights to and from Kenya would merely be delayed, SAA has announced that all flights between Johannesburg and Nairobi have been cancelled on Wednesday.

Following a fire that gutted part of the Jomo Kenyatta International Airport in Nairobi Kenyan authoroties have halted all flight operations to and from the airport. 

Based on this SAA has cancelled both its scheduled flights on that route for the day - flight SA184 from Johannesburg to Nairobi and flight SA185 from Nairobi to Johannesburg.

While all efforts to resume operations are being made by the Kenyan authorities, it is still early for any indication as to when the operations will resume.

The airline has put a recovery plan in place intended to minimise the impact of the inconvenience to its customers. The plan will be activated as soon as a signal is received indicating that the airport has resumed its operations.

Passengers wishing to cancel or reschedule their flights should take note of the following conditions:

All customers with SAA tickets who are affected by the Nairobi flight cancellations will be offered the following assistance either via our Call Centres, City Ticket Offices, Airport Ticket Offices or through their Travel Agent:

- rebooking on the next available flight (same cabin / same booking class) subject to space;
- all date and flight change fees will be waivered;
- this allowance will apply to South African Airways tickets only and not on any other airline tickets;
- the offer must be taken up and tickets re-issued through an SAA office by 12 August 2013; and
- If you are moving to a later date, all such travel must commence on/before 21 August 2013.

Read more on:    saa  |  travel international  |  flights  |  air travel  |  kenyan airport fire

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

SHARE: publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside Travel


#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.