'Too fat to fly' Frenchman now too fat for Eurostar

2013-11-20 08:51

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

London - A clinically obese Frenchman stranded in the United States because he was deemed too heavy to fly finally took a plane to Britain Tuesday -- only to be refused travel home by the Eurostar cross-channel train.

Kevin Chenais, 22, who weighs 230kg, arrived at London's Heathrow airport with his parents after Virgin Atlantic agreed to fly him back from New York.

He had been in the US since May 2012 for treatment for a hormone imbalance and had been set to return home on British Airways last month, but the airline refused to accept him as a passenger, saying he was too heavy.

The family subsequently tried to sail across the Atlantic on the Queen Mary 2, but the cruise ship's owners also refused to have him on board.

After arriving at Heathrow, a visibly exhausted Chenais described the ordeal to return home as "terrible, terrible, terrible".

"The flight was really hard," he told AFP as he sat on his mobility scooter at the airport.

"I didn't stop crying for the whole flight."

Chenais, who was wearing a t-shirt emblazoned with the Stars and Stripes, praised Virgin for flying him out from New York's JFK airport and paying for the economy-class flights for him and his parents.

"That was very kind of them," he said, "but I was very uncomfortable -- I have a lot of problems with the skin on my thighs and the seat was small."

Chenais and his parents were met at Heathrow by French consular staff who arranged for them to try for a Paris-bound Eurostar train later Tuesday.

But Eurostar then said that he had been refused travel because of its regulations for evacuation procedures.

"His weight meant that we would not be able to take care of this person or be able to carry him to evacuate him," a Eurostar spokeswoman told AFP.

She said Eurostar did not have any specific weight limit, but each train has two places for disabled or limited mobility people and the train's staff had to be capable of getting each of those people out in case of emergency.

Chenais was staying at a hotel near the Eurostar terminal at London's St Pancras station while the firm looked for other options including cross-channel ferries and taxis, the spokeswoman said.

Eurostar officials were in contact with the French embassy over the issue, she added.

The family's eventual destination is their home town of Ferney-Voltaire near the Swiss border.

Chenais, who requires frequent oxygen and regular care, had earlier expressed his anger at British Airways and the Queen Mary 2's owners Carnival for refusing to take him home.

"We were all set to take the boat, then they turned us back without even seeing me, without even trying," he said.

"So I'm really angry -- doubly angry because British Airways refused to take me."

Kevin's father Rene, 62, said his son had been left feeling "empty" when British Airways refused to let him fly.

The same airline had flown him to the United States in the first place, he pointed out.

"They took him out there, but they wouldn't take him back," he said.

"This is a case of discrimination."

The journey was tiring for Kevin and the plane was not specially adapted for his needs, his father added.

"Kevin has always been kind of alone in life," he told AFP.

British Airways said it would always try to accept a passenger to fly "if it's possible and safe to do so".

"Unfortunately it was not possible to safely accommodate the customer and the family was offered a full refund," the airline said in a statement.

Read more on:    flights  |  air travel  |  travel  |  travel international


24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside Travel


#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.