'I tried for two weeks to lodge baggage complaint, but just gave up"

2014-02-13 13:41
News24 Travel reader, Marike Brown, contacted us to share her story in response to the piece detailing alleged baggage tampering captured on camera at Cape Town International Airport. 

Watch video here

"My suitcase was torn open which had a lock on.  All my jewellery was stolen, keeping in mind that it was at the bottom of my suitcase underneath all of my clothes.

I was on a flight from Joburg to CT, I have an idea it happened on CT airport because my bag came out a whole lot later than all the other bags.

It’s the most horrific thought knowing that someone went through all you belongings and stole precious items.

Eventually after 2 weeks I gave up the fight with SAL and ACSA.

It’s a useless battle of telling your story over and over with no results. From now on I ALWAYS wrap my bags. I am a frequent traveller from Upington to Cape Town, there is no facilities to wrap luggage at  Upington Airport.

This is the only concern, will your bags be tampered with again when arriving on conveyer when not wrapped."

Want to share your travel experiences, email us at info@news24travel.com or come chat to us on Facebook or Twitter.

PLEASE NOTE: MyTravels is a user-generated section of News24Travel. The stories here come from users and may not necessarily reflect News24Travel's views and opinions.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.


24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside Travel


WATCH: Man films himself going down water slide upside down as things go very wrong…

What is at first an exciting tummy-turning adventure stunt, quickly turns into a scarily bad idea caught on camera. Take a look:


You won't want to miss...

WATCH: Conor McGregor: Notorious the trailer
Best date night restaurants in South Africa
WATCH: Ryan Reynolds offers fans a free tattoo in new Deadpool 2 teaser
Should you date your co-worker?

#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.