Cape Town on festive season safety alert

2013-11-25 12:21

Festive season retail trends

2013-11-20 14:55

Christmas sales growth will be less buoyant this year compared to the robust rates recorded last year, according to a survey. WATCH

Cape Town - Busy tourist attractions come with pitfalls, with safety and security being a key issue. The City of Cape Town has released its Festive Season City Central safety plan, which includes this 24/7 hotline  082 415 7127 - we did a test call  to set our minds at ease.

Sure, the gentleman on the other end of the line had a distinctly 'Capetonian' accent which wasn't always clear, but it was answered within the first two rings and he was quick to inquire about our issue and how he could help.

Turns out, if you're mugged as an example, they'd deploy a patrol car to your immediately and get the SAPS to your location ASAP.  So if you're visiting or live in Cape Town city centre it would be useful to add it to your contact list now - 082 415 7127

"Citizens and visitors can be reassured by the ongoing security capacity of the CCID,” Tasso Evangelinos, Chief Operations Officer of CCID said in a statement. 

“Visitors that do not regularly frequent the Central City will notice many increased opportunities to enjoy the area both on foot and via the new MyCiTi bus routes, as the CBD becomes more user friendly. This has resulted in an increase of retailers choosing to be based in the Central City, as well as more and more coffee shops and restaurants which are opening up and spilling onto the street, creating a vibrant buzz in the Mother City’s ‘downtown’,” said Evangelinos.

Here's the outline of the Cape Town City Central Festive Season security measures. Does this set your mind at ease - email us at or post a comment below?

-  Proactive security interventions including strong partnerships with other law enforcement agencies to manage the flow of visitors and ensure a safe and secure Central City this festive season.
- City Improvement District Public Safety Officers (PSOs) will be on duty 24 hours a day, seven days a week - via foot patrols, bicycle squad and in CCID-branded vehicles
- a  24/7 hotline number, 082 415 7127 to assist  in addressing an issue right away.
- Crime prevention through the City of Cape Town’s Strategic Surveillance Unit (known as “Cyclops”), which controls the security cameras dotted around the Central City. It also aids in traffic management, responses to medical incidents and detecting infringement of by-laws
- the City Improvement District (CCID) to support South African Police Service (SAPS) and the City’s own law enforcement team when a situation happens - by stabilising and securing a scene before other law enforcement agents arrive.

It is wise to always be vigilant and aware of your surroundings to ensure your safety when out and aboutMuneeb Hendricks, Safety & Security manager for the CCID said, recommending the following tips:

If you are a victim of crime:
•      Stay calm, do not panic
•      Don’t resist – follow all instructions
•      Try and remember the description/characteristics of the criminal
•      Report the crime immediately to the CCID or SAPS. Along with the CCID’s hotline and on-the-ground PSOs, there are also a number of 24/7 CCID-branded mobile kiosks across the CBD.

Emergency numbers:

Keep a list of these 24/7 emergency numbers for the Cape Town Central City on your cell phone and share them with your friends and family.
•      CCID 24 hour safety & security 082 415 7127
•      SAPS 021 467 8001/2
•      City’s Metro & Traffic Police 0860 765 423
•      Emergency ambulance, health, noise & fire 107 (landlines)/ 021 480 7700
•      Social Development – Adults 0800 872 201
•      Social Development – Children 0800 220 250.

Hotel safety tips:
•      Place your valuables/passport in a hotel safe
•      Never leave your possessions unattended
•      Lock the door when you are in your room
•      Don’t open the door without first checking who it is
•      Never leave cash or valuables lying around when you are not in the room
•      Don’t leave your belongings unattended at the pool, in the gym or in public spaces.

Safety tips when driving:
•      Keep your doors locked at all times
•      Know where you are going by planning your route and/or use a navigation device
•      Park in well-lit areas at night
•      Keep enough distance between yourself and the vehicle in front of you
•      Don’t pick-up hitchhikers or strangers
•      Be alert at intersections and avoid giving handouts – rather donate to via the CCID’s “Give Responsibly” campaign to an NGO in the CBD that makes a difference to the lives of homeless people. SMS “Give” to 38088 to make a R10 donation.
•      Never open your window when approached by a stranger
•      If you think you are being followed, drive to a busy location or a police station
•      Don’t keep any items visible on the seat of your vehicle, either when driving or after you have parked your car
•      When locking by remote, make sure that your car is actually locked.

Safety tips when walking around the CBD or using public transport:

•      Plan your route before you set out on an excursion - the new street names and numbering system which is starting to appear on street posts in the CBD (Loop, Long & Bree Streets are the first to be implemented) makes it easier to find your destination. Try using Google Maps and Google Streetview to get around with confidence
•      Don’t walk down poorly lit streets
•      Keep your handbag and possessions close to your body
•      Don’t carry large sums of money and avoid counting it in open view of passersby
•      If you do use a taxi, select only registered, metered taxis. They are required to display permits on their dashboards
•      Get around the CBD safely by planning your route when using public transport and the MyCiTi bus service
•      Never accept help from strangers at the ATM.

Safety tips when socialising:

•      Don’t leave handbags under tables or on the back of your chair
•      Don’t leave cell phones or wallets on restaurant tables
•      Be vigilant when handing your credit card over to make a payment
•      Don’t leave drinks unattended or accept drinks from strangers.

Read more on:    cape town  |  travel south africa  |  festive season  |  safety  |  good news

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