City sightseeing bus racks up the accolades

2014-06-24 12:54

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories


Jozi school holiday fun - Days of the Dinosaur

2014-06-19 08:45

They ruled the world for 100 million years. Now you can see more than 45 scientifically correct dinosaurs come to life before your eyes. From 20 June until 20 July at the Sandton International Convention Centre. WATCH

Cape Town - South Africa recently announced that they have won two more prestigious awards for their Johannesburg and Cape Town tours.

City Sightseeing Joburg & Soweto won an award for Best New City Sightseeing Operator of the Year, whilst City Sightseeing Cape Town won the award for Best Customer Services. The awards were announced at the 2014 annual City Sightseeing Worldwide Conference held recently in Malaga, Spain.

City Sightseeing Joburg & Soweto and City Sightseeing Cape Town also both recently won esteemed awards as Top Performers from TripAdvisor – the world’s largest travel site – making this year an extremely successful one in terms of accolades achieved by these world class tour operators.

In the category of Best New City Sightseeing Operator of the Year, City Sightseeing Joburg & Soweto beat three other finalists for the award – these were City Sightseeing in Cordoba, Kazan and Miami. In the Best Customer Services category, City Sightseeing Cape Town beat City Sightseeing Perth, Tallinn and London.

“The winner of the Best New Operator Award is judged according to the quality of service, the overall presentation of the staff and vehicles, the marketing efforts made to launch and promote the tour, the volume of passengers achieved, and the overall representation of the City Sightseeing brand and product,” explains Mandy Gaughan, Deputy Managing Director of City Sightseeing International.

“With regards to the Best Customer Service award the key criteria was the lack of complaints received during the course of the year (City Sightseeing Cape Town had no complaints whatsoever) – coupled with the positive reviews received on TripAdvisor and other review and agent sites.

How winners were determined

The winner was also measured against volume of passengers, together with the presentation of the brand, vehicles and customer communications – which for City Sightseeing Cape Town is excellent as they interact with customers via all the social media channels as well as through regular newsletters.” “It was with great pleasure that we awarded these accolades to the operations in South Africa which are held up as “flag ship” locations for other tours to aspire to.

Both tours achieve not only consistent high standards of service and representation of the City Sightseeing brand but also endeavour each day to grow the business to develop and improve on all that has already been achieved,” says Gaughan. “We are pleased and honoured to have received these awards from City Sightseeing International.

City Sightseeing Global network

City Sightseeing Joburg & Soweto and City Sightseeing Cape Town are two of 100 City Sightseeing franchises operating globally, and the fact that we beat all the others to win these awards is testament to the quality of the tours on offering and our constant efforts to ensure we provide the very best to our customers,” says Claus Tworeck, CEO of City Sightseeing South Africa.

Cape Town Sightseeing

In Cape Town, City Sightseeing runs two exciting routes, the Red City Tour and the Blue Mini Peninsula Tour – which stop at renowned spots like the V&A Waterfront, the Kirstenbosch Botanical Gardens, Groot Constantia and Hout Bay. The City Sightseeing Red City Tour is undoubtedly the best way to get to Table Mountain – one of the internationally recognised New 7 Wonders of Nature.

Johannesburg Sightseeing

In Johannesburg the City Sightseeing bus follows a fascinating and ground-breaking route through the Johannesburg CBD that visits stops such as Gandhi Square, the Roof of Africa at the Carlton Centre, the James Hall Transport Museum, the Apartheid Museum, Gold Reef City, the Mining District, the World of Beer, Newtown Precinct, Origins Centre at Wits, Braamfontein, and Constitution Hill.

Soweto Sightseeing

There is also an exciting Soweto Tour extension on offer that takes visitors to the most culturally rich and historically significant places in the township of Soweto. Connecting with the City Sightseeing bus is a quick hop on the Gautrain from any of the stations, stopping at the Gautrain Park Station where City Sightseeing has just opened their new Tour Office.

Starting your sightseeing experience by connecting via the Gautrain is highly recommended. For more information on City Sightseeing, the tours on offer, ticket prices, special offers and more visit

For more information contact Carmen Lerm 082 825 5715
Read more on:    soweto  |  johannesburg  |  tour  |  travel

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

SHARE: publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside Travel


Men.24 Model of the Week: Wendy from Cape Town

Find out more about our featured model, Wendy from Cape Town


You won't want to miss...

Who are the highest paid models of 2017?
10 gorgeous plus-sized models who aren't Ashley Graham
WATCH: Pornhub is giving users free access to premium content these holidays
5 top leg exercises for men

#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.