SA airports lauded as 'Best in Africa'

2013-04-11 13:15

Cape Town - Cape Town International Airport has been awarded the Best Airport in Africa and the Best Airport in Africa for Staff Service Excellence at the SKYTRAX World Airport Awards held on Wednesday.

Sister airport, King Shaka International Airport received the Best Regional Airport at the SKYTRAX awards. The award ceremony was held at the passenger expo ceremony in Geneva, Switzerland on Wednesday.

The announcement comes weeks after both airports received similar awards from the Airports Council International.

The Skytrax awards were launched in 1999 and since then, Cape Town International Airport has won Best Airport in Africa in 2006, 2008, 2010, 2011 and now 2012.

The airport has also scored a hat-trick in winning Best Airport for Staff Service Excellence in 2010, 2011 and now for 2012.

"It is pleasing to see that three ACSA International Airports rank within the top 30 airports in the world! In 2011 CTIA was rated the 27th best airport in the world and for 2012 it is ranked as the 22nd best airport in the world! King Shaka sits at 26th and O.R. Tambo at 28 - these are impressive accolades for our airports", says Deidre Davids, Communications Manager, Airports Company South Africa: Cape Town International Airport. 

"We hope that all Capetonians will celebrate with us as this victory belongs to us all! We think it's quite a coup to receive the staff excellence award three years running! This is also all the more special because a few weeks earlier we celebrated the ACI award for Best Airport in Africa, also achieved three years running! said Davids.

Delivering an excellent customer service experience is an ongoing focus for Cape Town International Airport and its airport community. The airport values the feedback received from its airport users as these assist in consistently improving for the benefit of the airport user.

Feedback can be emailed to This airport plays a crucial role in the region. Please rally behind your airport to make it one of the top ten best airports in the world," concluded Davids.

Read more on:    flights  |  good news  |  travel south africa

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
SHARE: publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside Travel


#FindYourEscape with Traveller24

Your insider guide to exploring South Africa and the world...
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.