British Airways hacked with details of 380 000 cards stolen

2018-09-06 22:07
(iStock)

(iStock)

Multimedia   ·   User Galleries   ·   News in Pictures Send us your pictures  ·  Send us your stories

British Airways said on Thursday that the personal and financial details of customers making bookings between August 21 and September 5 were stolen in a data breach involving 380 000 payment cards.

"We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details," the airline said in a statement.

"The personal and financial details of customers making bookings on our website and app were compromised," it said.

"The breach has been resolved and our website is working normally. We have notified the police and relevant authorities.

"We are deeply sorry for the disruption that this criminal activity has caused."

BA said the breach took place between 2158 GMT on August 21 and 2045 GMT on September 5.

Around 380 000 payment cards were compromised.

BA advised anyone who believed they may have been affected to contact their bank or credit card provider and follow their recommendations.

As for compensation, BA said: "We will be contacting customers and will manage any claims on an individual basis."

It said customers due to travel could check in online as normal as the incident had been resolved.

Read more on:    british airways

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X

Inside News24

 
/News
Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.