Starbucks employee fired after mocking stuttering customer

2018-07-06 11:40
Starbucks' corporate headquarters in Seattle. (File, AP)

Starbucks' corporate headquarters in Seattle. (File, AP)

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Starbucks says an employee in Philadelphia has been fired after reportedly mocking a customer with a stutter.

The coffee chain says the behaviour did not reflect the experience customers should have and the employee is no longer with Starbucks.

A person on Facebook posted on Sunday that his friend stuttered when giving his name, and that the barista made light of it verbally and then spelled the name with extra letters. The customer with the stutter emailed Starbucks and was offered $5 as an apology, according to the post. Starbucks said on Thursday that was not the ideal response, and that it has since apologised to the person directly.

In May, Starbucks held anti-racial bias training for thousands of US employees after a worker at another Philadelphia store called police on two black men waiting for a friend. The incident was a major embarrassment.

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