How to deal with criticism at work

By admin
05 September 2014

Here's what to do if your'e on the receiving end of some negative comments at work.

Feedback is a necessary part of work, but still something most of us dread. No one enjoys hearing that they need to improve or have done something wrong in the office, but how you accept these kinds of chats says a lot about you. You might feel like raging against your boss and pointing out all the times they've got something wrong, but that's probably not the best way to deal with things.

Things might seem particularly tough, as last month a study showed the way men and women are dealt with at work differs. Fortune columnist Kieran Snyder looked at 248 workplace reviews from 180 people (some of who submitted several) and discovered women's reviews are much more likely to be critical. In fact, the word "abrasive" cropped up 17 times in reference to 13 women, but wasn't used at all in the discussions about men. On top of that, criticism of a personality trait came up twice in 83 men's reviews, but on 71 occasions in the 94 female reviews.

It should be noted that Kieran didn't decide whether the issue was women were happier to be critical, or if men took out emotional words before handing in their thoughts.

So, what can you do if you're on the receiving end of some negative comments at work?

First up, think carefully about what's been said. Just because you've been told something it doesn't mean it's right. We aren't suggesting you call out your boss or argue about how they view you, but inwards it's fine to brush off comments about your personality - that's as long as you realise some pointers might be fair.

"Did you falter in a presentation to the executive team? Did you lose confidence in a meeting because you didn't have all the facts? Get details of where you stumbled and work out what the core issue was," Forbes' Margie Warrell advised to

Next, remember that this isn't always a personal attack. It's never nice to hear you've been 'abrasive' or 'overpowering', but maybe you do get a little steamed up when discussing something you care about. Try to think about all comments in terms of your work and how you conduct yourself in the office rather than a personal attack. For the most part, even if it wasn't phrased well, the remarks will be aimed at making things run better at work so it's good to remember that.

Still not sure if the review was fair? Then ask to speak to your manager. Getting specific examples of what you did wrong, or where you could make changes. This will help you reconsider your behaviour and make your boss think carefully about what, if anything, you've actually done wrong.

© Cover Media

Find Love!