‘I was humiliated’: Disabled woman suing airline after she was forced to CRAWL onto plane

By Samantha Luiz
08 June 2015

Wheelchair-bound Theresa Purcell is suing American Airlines for $75,000 (R943 000) after claiming she was forced to crawl onto one of its planes.

Theresa, who is also a hip hop artist, was boarding a commuter flight from San Diego when staff at the gate told her it was too late to set up a ramp for her to board the aeroplane – despite her having alerted the airline in advance that she would need one. It meant she had to crawl to her seat in front of dozens of passengers.
'You wouldn’t want to watch your family member crawl on to a plane'

“I was humiliated. It was embarrassing to have 50-something people watch you crawl into a plane,” she told KHON2.

“You wouldn’t want to watch your family member crawl on to a plane.”

The carrier has apologised for the incident but denied Theresa any compensation.

“Thank you for your letter of demand on behalf of Theresa Purcell. American Airlines will not be issuing any compensation for your client’s injuries claim,” responded the airline.

Theresa hopes the lawsuit will be a teaching point and ensure it won’t happen again.

Sources: dailymail.co.uk, news.com.au

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