Millions of users 'locked out' of WhatsApp after 2017 update

03 January 2017

Suddenly stopped receiving messages? This may be why...

As of midnight on 31 December, WhatsApp no longer works on older operating systems.

The messaging platform announced last year the app would be discontinued on devices using Android 2.2 Froyo, or older versions of Android, Apple's iOS 6 or older, and Windows Phone 7 or earlier versions.

Read more: WhatsApp’s new ‘secret’ function could change everything

As Mashable reports, these are pretty old systems -- but millions of people all over the world still use them on their smartphones.  About 1,4 million devices still run on Android 2.2, for example.

These are the systems currently on WhatsApp's blacklist:

1. Android 2.1

2. Android 2.2

3. Windows Phone 7

4. iPhone 3GS/iOS 6

Unfortunately more devices will soon no longer support the seven-year-old app. WhatsApp intends to discontinue versions for BlackBerry OS, BlackBerry 10, Nokia S40 and Nokia Symbian S60 on 30 June 2017.

Read more: This clever WhatsApp trick will help you avoid some awkward situations

"While these mobile devices have been an important part of our story, they don't offer the kind of capabilities we need to expand our app's features in the future," the company said in a statement last year.

"This was a tough decision for us to make, but the right one in order to give people better ways to keep in touch with friends, family, and loved ones using WhatsApp.

"If you use one of these affected mobile devices, we recommend upgrading to a newer Android, iPhone, or Windows Phone before the end of 2016 to continue using WhatsApp."

Read more: Can you delete a WhatsApp message AFTER you send it?

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