The bizarre reason a student is demanding a lifetime supply of KitKats

By Litaletu Zidepa
02 February 2016

Saima is demanding the chocolate manufacturer fully compensate her for her "emotional" loss.

A London chocoholic was seriously unimpressed with her recent purchase -- a multipack of eight KitKats, not one of which had a wafer inside. So much so that Saima Ahmad (20) wrote to Nestlé demanding a lifetime supply of chocolate after her devastating discovery. The King’s College London student accused manufacturer of “failing their duty to care” for consumers.

"The failure to take due care in the manufacturing process resulted in a product being defective. As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestlé” she said. Saima is demanding the chocolate manufacturer to fully compensate her for her "emotional" loss, or face legal action. Saima also said the loss she suffered is of “monetary and emotional significance”. She's written a letter  to the company, quoting a case law from 1930s, to back up her case.

“They go about advertising the unique concept of KitKat, but I'm so disappointed by what I have purchased. I'm hoping they will apologise to me and in future focus more on quality of their product.” she said.

"No one else in that industry has that unique concept about mixing the wafer with the chocolate and that's why I'm a fan. If I wanted pure chocolate, I would have bought a bar of Galaxy."

She hopes that the Nestle CEO will respond to her complaint.

"I’m trying my luck – if you don’t ask you don’t get," she said.


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