GovChat uses Amazon’s serverless cloud system to process Sassa distress grants

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GovChat, the official citizen engagement platform of the South African government since 2018, has been helping South Africans navigate health and risk assessment virtually in the time of the Covid-19 coronavirus. Picture: Supplied
GovChat, the official citizen engagement platform of the South African government since 2018, has been helping South Africans navigate health and risk assessment virtually in the time of the Covid-19 coronavirus. Picture: Supplied

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The platform, accessible via WhatsApp and Facebook Messenger, provides information on public representatives (including ward councillors and traditional leaders), finding the closest Covid-19 testing station, Covid-19 test results, the location of the closest public facility such as home affairs, police station or health clinic, and recently added a feature that provides information about the special social relief grant.

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