On Tuesday morning, Transnet announced that significant progress had been made to restore its IT systems, which were hit by an alleged cyberattack on July 22. The attack led to massive disruptions in the freight industry.
Transnet spokesperson Ayanda Shezi said most of the affected systems were up and running by Monday.
“It is expected that some applications may continue to run slowly over the next few days, while monitoring continues. All operating systems will be brought back in a staggered manner to minimise further risks and interruptions,” Shezi said.
At the ports, Shezi said each container terminal had communicated its transition plan from manual operation to the full Navis-driven operation.
Navis is a system used by Transnet Port Terminals to oversee the entire operation and move the cargo to where they have the capacity to service it.
Shezi said the terminals were berthing vessels that facilitate loading and discharge operations with the shipping lines.
Shezi said a force majeure order, communicated by Transnet Port Terminals on Monday to customers, which covered the period from July 22 was expected to be lifted soon.
“The business continuity plans have enabled Transnet Freight Rail to continue utilising manual backup operations, and run trains as planned.
We assure stakeholders and customers that all processes followed allow for the safe operation of trains. We have requested customers with cross-border traffic and where the Sars clearance process is applicable, to submit hard copies of the Sars clearance documentation with their consignment noted at the order entry office/terminals. This will assist in the manual system application to authorise the departure of trains.”
Shezi said salaries of Transnet employees had been processed on schedule and there was no a doubt that this obligation would not be honoured.
“Transnet will continue to engage and collaborate with affected customers. A further update will be provided once full operations resume,” Shezi said.
No update was shared relating to details about the alleged cyberattack.