Millennials have arrived in the workplace, and they believe in better communication

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Millenials at work demand better communication between everyone. Picture: istock
Millenials at work demand better communication between everyone. Picture: istock


Millennials are now entering the workplace in vast numbers. According to a 2020 survey by PwC, attracting the best of millennials is critical to the future of businesses.

“Their career aspirations, attitudes about work and knowledge of new technologies will define the culture of the 21st century workplace,” said the survey

This generation is full of goal-driven individuals who believe in better communication. Many managers find it difficult to communicate with them, as they require constant feedback, collaborative goal-setting and the creation of reasonable performance metrics.

Now that millennials form 50% of the workforce, effective communication is, more than ever, a must-have skill.

READ: Three areas to focus on to boost your post-Covid career prospects

If you find it difficult to communicate with this generation, here are a few tips on how to effectively connect with them:

Understand this generation

The first step in learning how to communicate with millennials is to understand how to address generational differences and tensions. This can be done by dividing employee engagements into age groups.

Choose the best medium for communication

Technology plays an important role in a millennial’s life – 41% of them prefer electronic communication to face-to-face or telephonic communication. It is therefore best to reach them where they already spend the most time – on their mobile devices. Using instant messaging can be beneficial to both you and this young generation.

Be a mentor

Millennials like to feel valued and value growth. Giving them tasks that stretch their abilities to a full extent will help develop their skills, thereby fostering their professional growth. In addition to challenging tasks, they prefer informal setups. Introducing consistent one-on-one feedback sessions to review their performance and constant engagement allows them to directly communicate their concerns and ideas, thus helping build connections and relationships.

A creative workspace

Creating a fun and friendly workplace for this young generation has the benefit of stimulating their creativity and productivity. Another perk of such a light-hearted environment is that it boosts their teamwork and participation in group projects.

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Millennials have grown up using social media. Rather than discouraging the use of social media in the workplace for personal entertainment, supporting the use of social media as a tool for communication is the better strategy.

The benefits of using social media as a tool for communication in the workplace includes efficient communications, creates better relationships,and improves teamwork among co-workers.


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