When travelling, your hotel experience is a core element of the success of your trip. With thousands of kilometres of travel under his belt, as well as the insights gained from many years in the hotel industry, Nicholas Barenblatt, Group Marketing Manager of Protea Hotels, a proud member of Marriott International, a leading global hotel group, has lots of advice to share – the sorts of things that can make all the difference to your stay being memorable for the right reasons.
Arriving at the hotel
If your hotel has an app, download it in advance of your arrival. Exploit whatever it offers if that makes things easier for you – for instance, if you can do a mobile check-in via the app, do so because you’ll save time at the hotel when you arrive.
You should check your room when you arrive at the hotel.