How to be part of DStv Communities

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Get all the benefits of being a DStv customer across all packages with DStv Communities

DStv Communities, launched on 1 September, is for all customers who are in organised groups – like stokvels, burial societies and social clubs. Here’s how you can be a part of it!

Harness Group Power with DStv Communities

South Africans socialise together, work together, live together and play together – and now, with DStv Communities, can be entertained together too.

DStv Communities offers active qualifying groups the opportunity to sign up for each member’s choice of DStv package, make one collective payment and reap a host of benefits in the process. DStv Communities members will get all the benefits of being a DStv residential customer, across all packages – hundreds of movies, sport, series, news and kids’ channels, access to free or reduced subscription to Showmax (package-dependent).

Groups such as stokvels are an important part of daily life for many South Africans, and many different types of stokvels qualify – subject to meeting specific criteria to participate in DStv Communities. These may be rotational, grocery or investment groups, burial societies and social clubs – but many other types of groups that meet the qualifying criteria may apply to participate and harness the power of their collective purchasing influence. The group must have, at its heart, the objective of saving as a group.

Once qualified and signed up for DStv Communities, the group earns rebates for all members – based on the number of active customers across the DStv packages; the number of active days; and the usage of other value-added services, like BoxOffice rentals. The rebate is paid out as a cash-back every six months. 

Individual DStv Communities members will be able to access their individual statements, communication and have access to the DStv Self Service platforms and functionality. The group will be issued monthly rebate statement for them to keep track of how they are performing.

Here are some FAQ’S

What is DStv Communities?

DStv Communities is a new offering from DStv that offers organised groups that meet specific criteria the opportunity to sign up for DStv packages, making one collective payment, and reap a host of benefits.

Is DStv Communities open to registered stokvels only?

The offering is open to stokvels that have been in existence for minimum of one year and have a minimum of 10 members. The main objective of the stokvel should be group saving – for example, rotational stokvels, burial societies, grocery stokvels, investment stokvels and social clubs.

How do groups sign up for DStv Communities?

A designated administrator from the group makes an application for a DStv Communities account, subject to terms and conditions. The appointed group administrator compiles a list of all members’ DStv subscription details, onboards new customers and collects subscription fees.

Once a group has agreed to take up the DStv Communities product, they amend their constitution to include this decision, complete an onboarding form and provide DStv with their member list and details. Upon approval, a DStv Communities account can be created.

What are the benefits of joining DStv Communities?

The group earns rebates for all members, based on the number of active customers across the DStv packages, the number of active days and the usage of other value-added services such as BoxOffice rentals, etc. The rebate is paid out as a cash-back every six months.

The fees are paid to MultiChoice as one payment using a debit order, on behalf of the group’s members. Based on the number of packages, number of active customers and usage of any value-added services, the rebate is calculated on a monthly basis.

Many types of groups are eligible to participate in DStv Communities, as long as they meet the criteria – click here to view.

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