MultiChoice call centre workers to down tools on Friday

Workers at MultiChoice Call Centres across the country will on Friday down tools, in protest over planned job cuts by the pay-TV company, a union has said.

The Information Communication Technology (ICTU) said MultiChoice had threatened employees with "civil action" for launching what it called a "historic strike" which would impact millions of subscribers who may require customer service assistance.

"The strike action will begin tomorrow, 23 August 2019, and it is expected to inconvenience all customer 7.7 million [customers] who are either having payment or service queries," the union said in a statement.

News of jobs cuts impacting as many as 2 194 MultiChoice employees came out in June, in what was attributed to roll-out of new technologies. 

ICTU said the strike would be in support of its position about retrenchment proceedings, and accused MultiChoice of failing to provide sufficient evidence supporting the need for the lay-offs, as required by the law. The union said MultiChoice had withheld or failed to provide the necessary information.

"In the absence of this critical information, the blatantly arrogant R50.4bn profit company has then declared war with workers and ICTU."

Fin24 was unable to immediately reach MultiChoice for comment by phone on Thursday evening.

MultiChoice was previously part of Naspers and unbundled from its parent company in September 2018. The company listed on the JSE in February.

ZAR/USD
17.38
(-0.05)
ZAR/GBP
22.72
(-0.10)
ZAR/EUR
20.56
(-0.12)
ZAR/AUD
12.45
(-0.12)
ZAR/JPY
0.16
(-0.19)
Gold
1942.90
(+0.07)
Silver
26.42
(+0.07)
Platinum
941.16
(+0.46)
Brent Crude
44.74
(-0.36)
Palladium
2104.73
(+0.41)
All Share
57077.48
(-0.60)
Top 40
52737.48
(-0.65)
Financial 15
10156.41
(-0.69)
Industrial 25
75107.47
(-0.84)
Resource 10
58926.78
(-0.40)
All JSE data delayed by at least 15 minutes morningstar logo
Company Snapshot
Voting Booth
Do you think it was a good idea for the government to approach the IMF for a $4.3 billion loan to fight Covid-19?
Please select an option Oops! Something went wrong, please try again later.
Results
Yes. We need the money.
11% - 1010 votes
It depends on how the funds are used.
74% - 6764 votes
No. We should have gotten the loan elsewhere.
16% - 1427 votes
Vote