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Woolworths complaint sparks label, trade probe

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Johannesburg - The National Consumer Commission (NCC) has launched an industry-wide investigation into labelling and trade descriptions following false labelling allegations against Woolworths.

Without naming Woolworths NCC commissioner Ebrahim Mohamed on Thursday confirmed its investigation followed "a complaint by a consumer in November 2014 from a consumer alleging unclear country of origin labelling of fruits that were sold by a certain retailer".

According to a document in Fin24's possession detailing the complaint the consumer details two incidents of incorrect labelling at two different Woolworths stores.

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