Cape Town - Lufthansa has been voted the “Best Airline in Europe”.
The award was given at the Paris Air Show by market research institute Skytrax, which specialises in aviation. About 18 million passengers from over 160 countries were surveyed. Skytrax has been carrying out the annual survey since 1999.
In the survey, passengers from across the globe spoke in favour of the German premium carrier, acknowledging the services offered by Lufthansa.
Carsten Spohr, chair of the executive board and CEO at Deutsche Lufthansa, said the service offered by its crews on board and on the ground as well as its investments over the past few years in the fitting of its cabins and lounges, in addition to the service and digitalisation, have paid off.
"The Skytrax Award is evidence that Lufthansa passengers appreciate our quality. The combination of premium service and excellent facilities has impressed passengers worldwide and made us Europe’s number one,” he commented.
Lufthansa also won the award for “Best Airline in Western Europe” as well as the award for “Best First Class Lounge Dining”.
Lufthansa, Swiss and Austrian Airlines had been nominated for the award as “Best Airline in Western Europe”. Austrian Airlines won the “Best Airline Staff Service in Europe” award for its employees.Read Fin24's top stories trending on Twitter: Fin24’s top stories