The value of grading tourism establishments

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(iStock)
(iStock)

Cape Town - The value of grading tourism establishments lies in the quality assurance that then would underpin visitors' experience, according to Darryl Erasmus, chief quality assurance officer of the Tourism Grading Council of South Africa (TGCSA).

The TGCSA was established in the early 2000s with a mandate to ensure there are quality tourism products in SA. It is responsible to ensure that the quality of products and the experience from a lodging perspective when sold internationally live up to expectations.

Currently grading is on a voluntary basis.

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