What to do about poor performers

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(iStock)
(iStock)

Johannesburg - Managing poor performance is arguably one of the more difficult tasks faced by managers in the modern workplace, according to Johan Botes, partner and head of employment practice Baker & McKenzie.

"Terminating the service of an employee who was caught with his ‘hand in the cookie jar’ is often easier that letting someone go who really tries hard to get the job done, but fails," explained Botes.

"We appear to be more comfortable at taking tough decisions where the employee is to blame or at fault than where the employee is unable to perform due to no fault on his part."

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