Johannesburg – Innovation in the banking sector can be accompanied by threats of online banking fraud, says an expert.
Given the prevalence of banking scams consumers need to be more vigilant and must be aware of online banking fraud in order to protect themselves, explained Yolande Steyn, head of innovation at FNB.
“Remember, the bank will never ask for your username, password or PIN in an email, SMS, social media or phone call. Never select a link to our website that was sent via email,” said Steyn. It is better to type out your bank’s web address than to click on a link.