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EXPLAINER | Should you panic about WhatsApp's new terms – and what's the deal with Telegram and Signal?

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With a few simple words, the Facebook-owned messaging giant, WhatsApp, sparked a public outcry concerning the recent update to its terms and privacy policy. The privacy policy update relates to how it processes the data of users, how businesses can utilise Facebook services to store their (business) chats and who partners with Facebook to offer integration across all Facebook products. 

Users' criticisms about the app's changed policies are rife and complaints about social media relating to personal data/information being misused are increasing. Telegram and Signal users are also increasing by the minute. 

What is the exact situation regarding the changes to WhatsApp and how concerned should people be?

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