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Medical scheme misery

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(iStock)
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“AND can I just confirm the main member’s ID?”

The words “main member” give me – and a number of my women friends – the chills. It’s a reminder that we are still living in a patriarchal society, where the husband is regarded as the breadwinner, and wives as his dependants.

Like many other couples, my husband and I share household costs pretty much equally, but the medical scheme continues to address all accounts, queries, rejections, whatever, to his email address, so that we are constantly disentangling who is responsible for which blood test that has been rejected for payment. I have asked on every occasion possible that my accounts and queries be directed to me, but the schemes just don’t do this.

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