Line sends message to chat rivals

Line. (Duncan Alfreds, Fin24)
Line. (Duncan Alfreds, Fin24)

Tokyo - A messaging app launched in the aftermath of Japan's 2011 earthquake and tsunami, Line is moving toward a possible dual listing in Tokyo and New York as it jostles for space in an increasingly crowded and imaginative market.

Combining instant messaging with shopping, gaming and other features such as letting users send each other cute cartoon "stickers", Line is hugely popular in Japan, particularly among teenagers.

But competition is fierce when it comes to expanding into emerging markets.

Its plans for a reported $9.8bn Tokyo listing would help on that front - coming after February's rush of deal making, including Facebook's purchase of WhatsApp for as much as $19bn and Japanese online retailer Rakuten's $900m spend on Viber.

Other rivals include WeChat, owned by Chinese giant Tencent, and South Korea's Kakao Talk - both of which have also developed their own popular cartoon "emoticon" messages.


"Competition among messaging applications is heating up worldwide," said Hitoshi Sato, senior analyst at InfoCom Research, Japanese telecom giant NTT group's research arm.

"Line's challenge is how to diversify its sources of profit in the future."

Sato said a roughly $10bn value for Line was reasonable given that its finances eclipse some of Japan's most successful smartphone game developers.

Line, which says it has more than 400 million registered users in Japan and other parts of Asia, lets users make free calls, send instant messages and post photos or short videos. It combines attributes from Facebook, Skype and WhatsApp.

About 88% of Japanese smartphone owners use messaging apps including Line, according to a survey by the Communications and Information network Association of Japan.

"I get in touch with friends mostly through Line - for example, when I want to go somewhere together with them," said Kanako Baba, a 25-year-old Japanese translator.

"I don't use e-mails very often," she said. "Line is toll-free and handy."

Fickle industry

Line's messaging service was launched in 2011 by the Japanese unit of South Korean internet service provider Naver after the quake-tsunami tragedy damaged telecoms infrastructure nationwide, forcing millions of people in Japan to resort to online resources to communicate.

But boosting its user base alone is not enough to generate profit, say analysts. More than 60% of its revenues come from games, but what differentiates Line from some of its rivals like WhatsApp is one of its main selling points - its stickers.

Users can post these to friends after purchasing them from Line's online store for a fee of around $1 - $2. Many feature a rabbit called "Cony" and her bear boyfriend "Brown", allowing users to express themselves with pictures as much as words.

A new service launched this year allows people to create their own stickers and sell them to each other on the platform. Line collects 50% of sales revenue as commission.

While analysts see Line's initial public offering providing funds for developing new game titles, they warn that the industry is particularly fickle.

"Success in gaming can be elusive. One game title can be a blockbuster hit, but this may mask several other unprofitable titles," said Sato.

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