How to check your Uber passenger rating

Demand for Uber has been surging in places such as Johannesburg. (Gareth van Zyl)
Demand for Uber has been surging in places such as Johannesburg. (Gareth van Zyl)

Internet ride-sharing app Uber allows its passengers to rate drivers on a five-star system, but few passengers realise that they are also being rated by drivers.

Uber - which started as an idea by its founder Travis Kalanick in 2008 - has extended to over 400 global cities and notched up over 1bn rides.

Meanwhile, Uber launched in South Africa in 2013 and, to date, it has had over 500 000 rides. Uber in South Africa also has over 4 000 partner drivers.

The app allows passengers, or ‘riders’, to rate their drivers - a key part to ensuring sustainable quality service on the app.

However, Uber also allows drivers to rate passengers, and these passengers in turn can check their ratings.

“After each trip, riders and drivers are given the opportunity to rate one another based on their trip experience,” says Uber on its website.

“The rating system works to make sure that the most respectful riders and drivers are using Uber. Ratings are always reported as averages, and neither riders nor drivers will see the individual rating left for a particular trip,” says the company.

Check your rating

To check your rating then on the Uber app, you can follow these steps.

- Open your app

- Press on the ‘Help’ menu option

- Press on the ‘Account and Payment’ menu option

- Then choose ‘Account Settings and Ratings’

- After that, select ‘I’d like to know my rating’

- A screen will then pop up that will give the option to check your rating by pressing the ‘Submit’ button.

Read Fin24's top stories trending on Twitter:

ZAR/USD
17.00
(-0.36)
ZAR/GBP
21.21
(-0.30)
ZAR/EUR
19.12
(-0.30)
ZAR/AUD
11.81
(-0.62)
ZAR/JPY
0.16
(-0.21)
Gold
1774.43
(-0.02)
Silver
18.05
(+0.69)
Platinum
807.99
(+0.12)
Brent Crude
42.92
(+2.64)
Palladium
1914.00
(+1.46)
All Share
54521.90
(-0.17)
Top 40
50179.89
(-0.26)
Financial 15
10150.02
(-0.64)
Industrial 25
76554.73
(+0.52)
Resource 10
50138.02
(-1.24)
All JSE data delayed by at least 15 minutes morningstar logo
Company Snapshot
Voting Booth
Please select an option Oops! Something went wrong, please try again later.
Results
I'm not really directly affected
18% - 1574 votes
I am taking a hit, but should be able to recover in the next year
23% - 2068 votes
My finances have been devastated
34% - 3086 votes
It's still too early to know what the full effect will be
25% - 2240 votes
Vote