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Debit order fraud: Banks respond to criticism

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Cellphone with client data. (Special Assignment)
Cellphone with client data. (Special Assignment)

Cape Town - An alarming figure of nearly one million debit order disputes are lodged every month as fraudsters increasingly gain access to the bank accounts of unsuspecting customers.

Thembisa Magodi has been robbed of almost R17 000. She wasn't held at gun point or hijacked. In fact, she thought her hard-earned cash was safe and secure in her bank account. But she was wrong.

"A travelling company in Durban has been deducting money from my bank account since January 2015. The amounts add up to R16 900. My bank recovered R10 000 in October but R6 900 is still outstanding," said Magodi.

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