20 years later: Pick n Pay’s failed retail pharmacy strategy

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Pick n Pay entered the retail pharmacy space earlier than most, but this week admitted defeat.

The retailer launched its HealthPharm in-store, franchised pharmacies in 2001, saying at the time that the pharmacy sector was "under-serviced in terms of retail innovation, product range and pricing".

Fast forward two decades later, and after the breakneck expansion of Clicks, Dis-Chem and others, the sector now seems far from under-serviced. Clicks said this week that 50% of the population now live within 6km of one of its more than 630 pharmacies.

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