Over the past five months, we have witnessed industries disrupted by a pandemic that has reshaped their way of life and forced them to reconsider their dependence on either physical stores or office spaces in the future. It has accelerated the use of technology, and highlights that the traditional way of doing business may not be so relevant in a not so distant future.
The evidence of a shift of consumer behaviour was evident in last week's trading update by fashion and homeware retailer Mr Price, which reported a 75% growth in online sales in the 20 weeks to 15 August. Sales averaged above the levels reported in the week of Black Friday in 2019.