Johannesburg - Due to the public outrage sparked by an incident at a Spur Texamo franchise in Oakdene in March, the backlash against the eatery’s franchise business has caused such a knock that its top management is embarking on a nationwide tour to get to try and clean up the mess.
In a statement released by the Spur Corporation’s CEO Pierre van Tonder, the company said the tour would be done in a bid to "gain a greater understanding of their customers and franchisees".
"Over the past few months, we have realised that we have not been listening to our customers," Van Tonder said.