Credit ombud suspended as a ‘precaution’

The Credit ombud, Nicky Lala-Mohan, has been placed under “pre-cautionary suspension”.

According to a statement from his office, he was suspended last week pending the outcome of an internal investigation.

No further information was provided.

The ombud’s office  has to resolve complaints where consumers and businesses are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider.

Lala-Mohan, who previously headed the Credit Ombud’s Council, was appointed in November 2015.

                                                                       Nicky Lala-Mohan

He held various positions within Standard Bank and he was with the Banking Association SA for 11 years.

Recently, credit ombud was apparently snubbed by the banks after a decision to refer all credit bureau related complaints involving banks to the Ombudsman for Banking Services from October 1st. In the past, these queries were adjudicated by the credit ombud.

Compiled by Helena Wasserman 

 

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