As Santam's lockdown claims case heads to court on Tuesday, many businesses in the tourism and hospitality industries are looking to it as a possible breakthrough for the sectors in intensive care.
But analysts have warned of a long road ahead, irrespective of whose argument wins the day.
Nicolene Schoeman-Louw, managing director at Schoeman Law Inc., said the business interruption claims case against Santam would only answer one question - whether the insurer was liable for the losses its clients incurred when government ordered them to stop operating under the lockdown.
