Unacceptably long wait for surgery in Free State, say healthcare workers and patients

accreditation
0:00
play article
Subscribers can listen to this article


  • In the Free State, patients are waiting, sometimes for months, for surgery.
  • One reason for the long delays is, reportedly, that many consumables and devices required for surgery are chronically out of stock.
  • High volumes of trauma, injury, and violence also overwhelm staffing levels and require more theatre space, time, and resources.

Surgical waiting lists are not unexpected in the context of the Covid-19 pandemic, but there are indications that the situation is particularly acute in the Free State, and possibly for reasons that are not directly related to the pandemic.

According to a doctor based at a large hospital in Mangaung, who spoke to Spotlight on condition of anonymity, hundreds of patients are lying around waiting for surgery, some for as long as six weeks. According to the doctor, people with fractures that should be operated on within 48 hours are often not operated on in time. This can lead to various complications down the line.

The doctor said patients are getting agitated, and the situation is placing enormous stress on healthcare workers.

Shortage of nurses and specialists

One reason for the long waiting lists, according to the doctor, is that many consumables and devices required for surgery are chronically out of stock. The doctor suggested that this had to do with a procurement freeze that followed a National Treasury directive issued on 3 March. The directive has since been retracted following a clarification from the Constitutional Court.

A nurse working in an orthopaedic ward at a hospital in Mangaung, also speaking on condition of anonymity, says there is a shortage of nurses and specialists, which is why patients have to wait so long to be taken to the theatre. “This is a ward where patients are suffering the most in the whole hospital,” the nurse says. “First patients are forced to be in the waiting room because there is a shortage of beds, when they are eventually given bed space after suffering in the waiting room for many days, they still have to wait for their turn to be operated on where they can stay for many months in the hospital without getting the help that they need.

"Just when they are told that they have been scheduled, they are told not to eat food in preparation [for] the surgery only for it to be cancelled, which means they are sometimes forced to go without food for a day or two. As a nurse, we see all these things, but we cannot talk because we fear for our jobs.”

The situation at Pelonomi

When Spotlight visited Pelonomi Hospital in Mangaung earlier in June, we found patients sleeping on the floor in the waiting room of the orthopaedic ward, some on old damaged single mattresses, some seated on chairs, and some in wheelchairs. Some patients were wearing plaster casts. It was a cold winter morning and not everyone in the waiting room had blankets.

One patient told Spotlight that they had been waiting for days in the waiting room because there was no bed space available for them.

Mmathabo Mokoena (58) from Edenburg, about 82km outside Bloemfontein, told Spotlight she had been sitting and sleeping on a chair since Monday 30 May. She says she was only allocated a bed on Tuesday 14 June. When Spotlight checked in with her on Friday 17 June, Mokoena had just been discharged and was on her way home with no surgery having been performed.

Her first visit to Pelonomi hospital was on 13 May 2022. “I fractured my hand at home. I visited the clinic in Edenburg and was taken to Pelonomi by ambulance. I went to the hospital’s orthopaedic clinic for X-rays and a plaster cast was put on my hand. I was told to come back on 30 May for a follow-up,” she said.

Discharged without operation

“On 30 May when they did another X-ray on me, they realised that they made a mistake and my bones were not properly connected which is why I had been in a lot of pain the whole time since 13 May when I received the plaster cast. I had to be immediately referred to Ward 5, and this is why I have been sitting on a chair from that day until Tuesday 14 June when I was finally allocated a bed and being admitted,” she says. “Today on 17 June I have been discharged, but I did not get an operation. They did nothing to my hand. When I ask why I was discharged with no work being done on me, they say my hand does not need surgery anymore. They say I am healed. Just like that. So this means that I have been here for nothing.”

Another patient, Masego Legetho, (25), told Spotlight she had been in the waiting room from Tuesday 1 June. She is waiting for surgery on an ankle fracture, which involves the insertion of screws and plates. When Spotlight checked in with Lekgetho on Friday 17 June, she was still in hospital and still waiting for surgery.

“I don’t live far from the hospital. My home is in the same neighbourhood so I asked the nurses if I can at least go home so that I can have a peaceful sleep, but they tell me that is not how it works,” she said. “My problem with being here is that I am in pain. It is cold. We bath with cold water and we share bathrooms with males,” she said. “This is the most uncomfortable situation that I have  ever been subjected to.”

Just one of many problems?

Mariette Pittaway, health spokesperson for the Democratic Alliance in the Free State, says the orthopaedic surgery waiting lists are just one of many problems that are faced by the department. She charges that the Free State MEC for Health, Montseng Tsiu and the Head of the Free State Health Department, Godfrey Mahlatsi, are blatantly ignoring this crisis. “They do not care,” she says. “The department is negligent and has no regard for the lives and wellbeing of patients.”

Pittaway says there is one incident in Boitumelo Hospital in Kroonstad where a patient has been in hospital for seven months now waiting for surgery. “She was involved in a car accident in Parys in December 2021 and has been in hospital since then. She broke her knee disc, pelvis socket, and her pelvis. She was informed by a surgeon that she will have to get a prosthesis in her hip,” says Pittaway.

“Every week she is prepared for surgery only to be told in theatre that the surgery has been cancelled. There is a new story every week. Sometimes there is no aircon in the theatre, sometimes the doctor is sick, or sometimes they say they don’t have apparatus to sterilise equipment,” she says. “On Wednesday 15 June, she went into theatre again but she still has not received any help. This time she was cut open but closed again without any work done on her. As we speak she is still in hospital.

“I have written letters to the HOD and the MEC about this patient but they blatantly ignore me,” says Pittaway. “Every week there is an excuse as to why the procedure was not done.”

Health Department responds

Spotlight asked the Free State Department of Health how long the waiting lists are and what the current average waiting times are for surgery at large hospitals like Pelonomi and Universitas.

Departmental spokesperson Mondli Mvambi did not provide specifics in his response. “All patients are evaluated at point of care (emergency rooms and clinics) and triaged using international criteria. Emergencies that are considered life-threatening are taken to the theatre within usually 30 minutes to an hour. Emergencies classified as urgent are operated usually within six hours.”

He did not provide any details on the length of surgical waiting lists at large hospitals as we requested.

“Patients requiring elective surgery are all seen at clinics, a triage system is applied with certain conditions getting priority over other conditions. [For] example, cancer surgery will get priority over cosmetic surgery. Some elective non-urgent surgery will then be delayed to prioritise more urgent cases,” he said.

In February, the department released a media statement saying that some district hospitals which include Boitumelo Hospital in Kroonstad, Dihlabeng Hospital in Bethlehem, and Mofumahadi Manapo Hospital in Qwaqwa have been provided with orthopaedic equipment to avoid unnecessary referrals to Pelonomi Hospital. Theatre space was also reportedly prepared at Alfred Nzula Hospital in Trompsburg for pre-booked patients including those on the backlog at Pelenomi Hospital.

“The high volumes of trauma, injury, and violence overwhelm our staffing levels and require more theatre space, time, and resources,” the department said at the time. “There are currently 66 patients that Pelonomi is working on to schedule for orthopaedic surgeries this week, including those that are referred for surgery at Albert Nzula District Hospital. Already, Pelonomi has done 251 surgeries in November 2021, 250 surgeries in December 2021, 253 surgeries in January 2022, and so far 134 for February 2022.”

Shortages of surgery equipment

Regarding the impact of the National Treasury Directive, Mvambi earlier this month told Spotlight that Universitas Academic Hospital, Pelonomi, and other health facilities in the Free State were not affected “as 90 % of items used in surgery are under contracts”.

It is not clear what steps the department did or did not take to ensure the continued procurement of the remaining 10% of items required for surgery. Mvambi only said, “The Department aligned itself with Section 3C of the Preferential Procurement Policy Framework Act upon receipt of the letter received from Director-General: National Treasury dated 3 March 2022.  Exemption from the provisioning of the Act was requested from the Minister of Finance.”

Our understanding is that such exemptions would have been required for the procurement of goods required for surgery to continue. It is thus not immediately clear why the shortages reported by the doctor had occurred.

*This article was published by Spotlight– health journalism in the public interest.

We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For 14 free days, you can have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today. Thereafter you will be billed R75 per month. You can cancel anytime and if you cancel within 14 days you won't be billed. 
Subscribe to News24
Voting Booth
Zama zama crackdown: What are your thoughts on West Village residents taking the law into their own hands?
Please select an option Oops! Something went wrong, please try again later.
Results
Authorities should bring in the army already
10% - 1684 votes
Illegal miners can't be scapegoated for all crime
52% - 8617 votes
What else did we expect without no proper policing
35% - 5731 votes
Vigilante groups are also part of the problem
3% - 549 votes
Vote
Rand - Dollar
16.19
+0.4%
Rand - Pound
19.64
-0.0%
Rand - Euro
16.62
-0.1%
Rand - Aus dollar
11.52
+0.0%
Rand - Yen
0.12
-0.1%
Gold
1,802.29
0.0%
Silver
20.82
0.0%
Palladium
2,227.50
0.0%
Platinum
966.00
0.0%
Brent Crude
98.15
-1.5%
Top 40
63,996
-1.0%
All Share
70,731
-0.8%
Resource 10
64,048
-2.8%
Industrial 25
86,577
-0.6%
Financial 15
16,059
+0.6%
All JSE data delayed by at least 15 minutes Iress logo
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE