We're spending more of our lives on social media such as Facebook and Twitter, so it's more important than ever to create a compassionate online environment. If you find that you avoid face-to-face confrontation yet get involved in heated arguments on social media, you may be exhibiting bully or troll traits.
Here's what you can do about it.
COMMUNICATE WITH RESPECT
When you chat online, you can't rely on facial expressions, gestures or tone to get your message across because you can't see the other people. This leaves room for misunderstandings, so before you jump to conclusions or overreact, stop, breathe and think.