Don't panic! Here are the Netflix password-sharing facts

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Mia Farrow as Pearl Winslow and Terry Kinney as Jasper Winslow in The Watcher. (Photo: Eric Liebowitz/Netflix)
Mia Farrow as Pearl Winslow and Terry Kinney as Jasper Winslow in The Watcher. (Photo: Eric Liebowitz/Netflix)
  • Information incorrectly published online caused social media panic over Netflix's password-sharing changes.
  • The message was only intended for Chile, Costa Rica, and Peru.
  • Netflix will implement password-sharing changes this year with new additional features.
  • Users will still be able to watch Netflix while travelling. 
  • In many countries users will have the option to pay extra to share their account with people they don't live with. 

Social media was a flutter on Thursday over Netflix's proposed password-sharing changes after information was incorrectly uploaded to the Netflix Help Centre.

"For a brief time yesterday (Wednesday), a help centre article containing information that is only applicable to Chile, Costa Rica, and Peru went live in other countries. Netflix has since updated it," Netflix said in a statement to the media.

There are currently no official details or specific information available about how Netflix will implement its password-sharing updates around the world.

In a letter to its shareholders as part of the streaming giant's Q4 2022 earnings report, Netflix mentioned that it would start rolling out paid sharing more broadly in the first quarter of its new financial year.

The letter reads, "Today’s widespread account sharing (100M+ households) undermines our long-term ability to invest in and improve Netflix, as well as build our business. While our terms of use limit the use of Netflix to a household, we recognise this is a change for members who share their account more broadly.

"So we’ve worked hard to build additional new features that improve the Netflix experience, including the ability for members to review which devices are using their account and to transfer a profile to a new account. As we roll out paid sharing, members in many countries will also have the option to pay extra if they want to share Netflix with people they don’t live with. As is the case today, all members will be able to watch while travelling, whether on a TV or mobile device."

News24 will keep South African subscribers updated with the latest accurate updates on password sharing and how it will work when it rolls out in South Africa. Viewers can currently continue to use the service as usual.

ALSO READ | Netflix adds a thrilling new feature that will take your streaming experience to new levels 

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